Frequently Asked Questions

Do you offer product customization?

Yes! We specialize in customized products tailored to your branding and specifications. From packaging to product design, we work closely with you to meet your exact requirements.

Can I order in bulk for wholesale?

Absolutely. We handle wholesale orders of all sizes and offer tiered pricing for bulk quantities. Whether you're a small retailer or a large distributor, we’ve got you covered.

Where do you source your products from?

We source directly from trusted manufacturers across China. This allows us to ensure top quality, competitive pricing, and fast production turnaround times.

Do you ship internationally?

Yes, we provide global shipping to over 100 countries with reliable logistics partners. We also offer shipping method options depending on your budget and urgency.

How fast is your shipping?

Our shipping timelines vary depending on the destination and shipping method chosen. We offer express, air, and sea shipping options with real-time tracking and delivery updates.

Are your prices competitive?

Yes. One of our core strengths is providing market-competitive pricing without compromising quality. We maintain strong relationships with suppliers to offer the best rates to our clients.

Can I get samples before placing a large order?

Yes, we encourage clients to request samples before committing to bulk orders. Sample costs may be refunded or adjusted in your final order depending on the project scope.

What industries do you work with?

We cater to a wide range of industries including retail, lifestyle, fashion, electronics, wellness, promotional products, and more. Our sourcing is fully adaptable to your needs.

How do I track my order?

Once your order is shipped, we’ll provide a tracking number for real-time updates. You’ll also receive email or SMS notifications throughout the shipping process.

What if I need ongoing sourcing support?

We offer long-term partnerships for businesses that require continuous sourcing, product development, or reorders. Our team becomes an extension of yours to manage everything from supplier communication to logistics.